Customer Service

We are currently seeking a reliable, organized, and detail-oriented Virtual Operations Assistant to support the daily operations of our Pokémon and trading card business. This remote position involves assisting with product management, inventory records, order coordination, marketplace operations, research, administrative tasks, and general business support.

We are currently seeking a motivated and detail-oriented Online Store Assistant to join our team. This remote position involves supporting the daily operations of our trading card e-commerce business, including product management, order processing, inventory updates, and customer support.

We are currently seeking enthusiastic and detail-oriented Pokémon Card Pack Openers to join our team. This remote position involves opening, sorting, documenting, and processing Pokémon Trading Card Game (TCG) products for our growing online card business.

Seeking bright, articulate, detail-oriented candidates with a desire to help us exceed our customers expectations. Our Member Online team plays a critical role in delighting our customers through delivering timely, accurate, and professional service via email.

As a Customer Service Representative, you will be the frontline ambassador of the brand, ensuring that every customer interaction is positive, informative, and memorable.

We are looking for a proactive and customer-focused live chat agent. Provide excellent customer service via an online chat platform and email, resolving issues, providing product and service information, and responding to customer inquiries in a timely and efficient manner.